Levels and Types of Listening
Communication process among participants goes on with different types or levels of listening. Each level and each type of listening is characterized by some  behaviors. Individuals listen at varied levels of effectiveness in routine life depending upon the circumstances and people around them. It becomes difficult for the listener when he/she faces criticism or feels fearful, angry or nervous while being corrected during conversations.

 

“Communication is a cure to all problems as well as it may create or intensify a problem.”
Explain the importance of communication by giving an example of each from your personal experience i.e. communication as a creator/intensifier of problem and communication as a cure of problem ( 7+7 marks)